#1 REAL ESTATE Software of 2022

The all-in-one ecosystem
that brings clarity
to homebuyer journeys

The all-in-one
toolkit that brings clarity to homebuyer journeys

Sick of managing overflowing inboxes and bulky spreadsheets?
Ziggu is leading software that lets you connect with your
customers, suppliers and building partners in one central portal.

The best part? It comes with a proven boost to your brand, homebuyer
happiness, an increase on your margins and retention of your staff.
Join the customer experience revolution, thank us later!

You can easily connect with your homebuyers, suppliers and building partners in one spot, using Ziggu’s premium,
industry-specific portal.

The best part? It comes with a proven boost to homebuyer happiness, staff retention and an increase on your margins.

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Trusted by leading developers

Welcome to your property development HQ
Welcome to your
property development HQ
One place to keep everyone connected and informed
One place to keep everyone connected and informed

Using Ziggu, you can communicate and collaborate with all stakeholders of your property development projects. It collects all communication, data and documents in one hub - keeping work on track easily.

One platform. Happier homebuyers, happier customer care teams, and less construction mistakes. Winning.

Informed Partners & Contractors
Allow communication and document flows between your partners and your customers.
Easily share up-to-date plans and documents with your partners.
See where work stands in a flash, plan next steps, and take action where needed.
Keep your client’s customer experiences with your partners consistent and on-brand.
81%
of users say Ziggu has helped prevent partner errors.
READ MORE
Better Aligned Customer Care Teams
Seamlessly collaborate with colleagues across projects, units or customers.
Replace overflowing inboxes and messages with a central communication system.
Swap bulky spreadsheets with smart, automatically updated databases.
Automate sending notifications, reminders or answering general questions at scale, fast.
32%
estimated extra workload can be handled within the same time with Ziggu.
READ MORE
Engaged Homebuyers & Investors
Meet growing homebuyer expectations by providing
tailored guidance.
Answer questions, share documents and collect feedback all within the platform.
Share building updates and milestones to the relevant audiences in an easy way.
Check financials, spot potential problems and offer solutions
before escalation.
85%
of homebuyers say communication on the platform exceeded their expectations
READ MORE
Seamlessly collaborate with colleagues across projects, units or customers.
Replace overflowing inboxes and messages with a central communication system.
Swap bulky spreadsheets with smart, automatically updated databases.
Automate sending notifications, reminders or answering general questions at scale, fast.
32%
estimated extra workload can be handled within the same time with Ziggu.
READ MORE
Meet growing homebuyer expectations by providing tailored guidance.
Answer questions, share documents and collect feedback all within the platform.
Share building updates and milestones to the relevant audiences in an easy way.
Check financials, spot potential problems and offer solutions before escalation.
85%
of homebuyers say communication on the platform exceeded their expectations
READ MORE

“Having multiple projects to keep up
with is nothing new, but Ziggu’s
efficiency makes my life so much
easier- there is indeed more time
now to really listen to people.”

- Mieke Mertens
Customer advisor, DCA

“Buying an apartment that only
exists on plan requires solid trust
in the developer. With Ziggu, I feel
there was an efficient and practical
way to build that trust with me as a homebuyer.”

- Jean-François Despret
Homebuyer, BESIX RED

“Ziggu allows us to provide the
level of customer experience that
the price tags of our luxury homes
deserve. With a small headcount
it’s all about increasing efficiency,
and with Ziggu it’s like we hired an extra team.”

- Chris Carmichael
Co-owner, GLAM Living
the #1 customer care platform for real estate
the #1 customer care
platform for real estate
Better homebuyer journeys,
every step of the way
Better homebuyer journeys, every step of the way
01 - From prospect to client
Stand out from the crowd with your own branded portal
Offer a smooth onboarding, starting off on the right foot
Sign contracts electronically and gather all documents and information in one spot
+70%
of consumers say customer experience impacts their purchasing
consumers say they make purchase
decisions based on experience quality.
02 - Making decisions
Streamline decision management for personalisations like kitchen units and wall tilings
Involve contractors and suppliers, ensuring everyone has the latest information
Map the different steps for customers and track activities, communication and documents
+6.5%
reported average extra surcharges booked when switching to Ziggu
reported average extra surcharges
booked when switching to Ziggu
03 - All the way through construction
Keep homebuyers updated about construction progress with a timeline of photos and videos
Showcase the advancement of your project with specific milestones
Centralise all communication and document flows with suppliers and builders
14 hours/unit
reported time saved when switching to Ziggu
reported time saved on average
when switching to Ziggu
04- To delivery and aftercare
Easily collect your as-built files in one go
Manage and communicate any open issues that need attention during the warranty period
Follow up on progress with different overviews
Collect feedback from your customers and identify brand ambassadors
+83
uptick in NPS score delivered by Ziggu according to a study
uptick in NPS score delivered
by Zigu according to a 2017 study
EVERYTHING YOU NEED TO KNOW
EVERYTHING YOU NEED TO KNOW
Frequently Asked Questions
Frequently Asked Questions
We already offer great homebuyer journeys, why should we use Ziggu?

Customer service is an integral part of every real estate business. We’re often dealing with one of the most emotional and biggest purchases of someone’s lifetime.  It’s also a long process, especially with newly built properties.

Long, emotional relationships mean hard work. And with limited woman- and manpower, having the right tools can make a big difference.

In a big survey we ran across homebuyers who recently moved into their newly built home, we noticed the significant difference an online portal can make . We also see the great feedback homebuyers leave their property developers about our portal every day.

So this is our promise: using Ziggu will save you time and help boost your homebuyer satisfaction. Get ready to start raking in the positive reviews.

What makes Ziggu different from other platforms?

Other customer journey management platforms aren’t built for engagement. They’re built for data. Ziggu, on the other hand, is built for both.

Our clients benefit from an optimised tool that helps make sense of the constant data stream, all while keeping a focus on the human beings behind the purchase. Ziggu helps them build the most engaging, interactive and collaborative homebuyer journeys.

We focus on empowering customer care staff, suppliers, building partners and homebuyers by giving everyone the specific tools they need to come together in one place.

How long does it take to get me up and running with Ziggu?

Ziggu is purpose built for teams who want to move faster, and we take that seriously when onboarding clients too. Want to be Ziggu’ing by the end of the week? Leave it up to us.

You’ll receive ace training and support from our customer success team, who will make onboarding a breeze.

Don’t worry about any crazy learning curves. If you can send and email and update a spreadsheet, using Ziggu won’t be a problem.

Does Ziggu offer ongoing support?

We surely do. If ever you have questions, our support team is at your service.

Whenever you chat with us, you'll be connected to one of our friendly, experienced customer success team members in our Belgian headquarters. You can also always email us!

Does Ziggu work worldwide?

Ziggu has its roots on the European mainland, but we’re available wherever you need us. Just keep in mind we currently offer support from 9AM-5PM CET. (But even if those hours don’t work for you, just reach out - we got you!)

PS: While English is the lingua franca in the Ziggu office, we’re also home to staff that speak Dutch, French, German, Spanish, Italian, Bulgarian and we even dabble in a bit of Swedish and Japanese. So, chances are we’ll find a way to talk.

Can Ziggu integrate with my ERP, CRM, …?

We’ve been in the game long enough to know you need integrations. That’s why we have a dedicated in-house team that has built, and will continue to build, seamless integrations with your CRM, ERP, document management systems and more.

Keeping your data centralised and driving up your efficiency even more is what we’re all about. Read more here.