An inspiring mix of real estate, technology and customer experience content,
directly from our experts
It’s quite a mouthful, but it’s a sentence that Ziggu’s team is very proud to say. In just three years — the platform was launched in late 2018 — Ziggu has attracted some of the biggest players in Belgium’s real estate world.Read article
They’re the ones helping people find their way in a new tool, the ones who listen to feedback, the friendly faces who make everything easier. They are… the Customer Success team!Read article
The peak-end rule teaches us that we can still make strong brand ambassadors, as long as we deliver greater peaks. Discover more in our blog.Read article
Having a great employee experience has a huge influence on the customer experience. Is everyone at your organization having a great employee experience?Read article
Let’s take a look at how you can increase the number of projects without undermining your customer service or employee satisfaction.Read article
We were present at the leading PropTech and innovation event in Denmark. Read our blog to learn more about our lessons learned for the future of real estate.Read article
1 million euro capital increase supporting further internationalisation of software platform for real estate sectorRead article
Managing large scale projects is a challenge for every property developer, whether you have a team of 3 or a team of 20, but particularly so for small developers. We’ll explore three ways you can make the most out of your limited time and how Ziggu can help you better manage your new residential projects.
Taking care of your homebuyers shouldn’t end with the completion of the home. More and more, we see the need for aftercare. Here's how your customer portal plays an important role after your customers move in.
Homebuyers have more expectations than ever. They know what they want. Not just when it comes to their home, but in regards to the customer experience they get between reservation and completion as well.
Many homebuilders keep track of their construction projects with the help of Excel Sheets. But these sheets prove to be problematic sooner or later. For example when it comes to deadlines for homebuyers for personalising their home.
Ziggu is launching a new gaming platform ‘Ziggu Play’. With Ziggu Play, homebuyers can create an avatar and walk around in their home. They can even place furniture, water their plants, or – because why not – play paintball!
In 2018, homebuyers gave their property developer on average a Net Promoter Score of -42. As a reaction to that, Ziggu was launched to boost customer happiness in the sector. Where are we today? What has been the impact of a customer portal on the NPS?